Reference

Terms and Conditions for Your republik62 login Account

These terms set out how your account on republik62 login works — from wallet deposits via DANA, OVO, and GoPay through to how we handle disputes and account closures. Access to our services depends on local law and is available only in eligible regions.

DANA, OVO, GoPay wallet rulesAccount eligibility conditionsDispute and closure processRegion and local law disclaimerYour rights as a member
republik62 login Terms and Conditions for Your republik62 login Account
HOW WE HANDLE YOUR DATA

Account Security, Data Retention, and Your Rights

Your account data is held securely and used only for the purposes described in these terms — processing your wallet transactions, verifying your identity, and delivering account support. We do not sell your personal data to third parties. You can request a copy of the data we hold, ask us to correct inaccurate records, or request account closure through live chat or email. Data linked to GoPay, OVO, and DANA transactions is retained for as long as required by applicable local law and our internal audit obligations.

Data Handling

We store only what is necessary to run your account — wallet references, login history, and support interactions. No unnecessary data is collected or shared outside this scope.

Cookie Use

Cookies keep your session active and remember your preferred wallet method. You can manage cookie settings through your browser, though some account functions require session cookies to work.

Account Security

Your account is protected by password authentication and, where enabled, OTP verification. We never ask for your full PIN or wallet password through any support channel.

Change Requests

To update your registered email, linked wallet, or personal details, contact support with your account ID. Changes to payment details like DANA or OVO require identity verification before they take effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you want to raise a concern about how a rule was applied to your account, our support team is the right starting point. Reach out through live chat, email, or your account dashboard — we handle terms-related questions alongside general account care, so you can get a direct answer without being passed around.

Live Chat Start a live chat from your account dashboard for immediate questions about how a specific term applies to your wallet or account activity.
Email Support Send a detailed query to our support email if your concern involves account history, past transactions via DANA or OVO, or a clause interpretation.
Account Help Centre Log into your account and open the Help section to find written summaries of the most commonly questioned terms, updated alongside any policy revision.

Questions About These Terms, Answered Directly

These are the questions we receive most often about how our terms apply to accounts in Indonesia. If something here does not cover your situation, contact support through live chat or the Help section in your account.

The core terms apply equally across all three wallets. Specific processing steps differ per provider, but your rights and obligations under these terms remain the same regardless of which e-wallet you use.

No. We notify you of material changes through your registered contact details before the update takes effect. Continuing to use your account after a notice period counts as acceptance of the revised terms.

After closure, we retain transaction records and identity data for as long as Indonesian law or our audit obligations require. You can request confirmation of what is held by contacting support directly.

Start a live chat or send an email to our support team with your account ID and a clear description of the decision you are disputing. We will review the case against the applicable clause and respond in writing.

Yes. Using another person's wallet, providing false identity information, or attempting to exploit technical errors are all grounds for suspension. The relevant clause in the terms details the review and appeal process.

These terms apply wherever access to the platform is permitted under local law. Availability depends on your region and applicable regulations — check the eligibility note in your account for your specific situation.